What do we mean by leadership? Where does influence fit in? What are some of the “best practices” in leadership over time and how do they apply to modern business today? “Best Practices are the practices chosen of world-class leaders who have used their influence to change their environment – government or business – for the good, or to improve their organization’s success ratio”. Organizational development literature contains a wide variety of definitions and descriptions of leadership. Some people argue that leadership and management are quite different and that they require a different perspective and skills. Others hold that leadership is a facet of management and that influencing is a facet of leadership. In the context of this program, we will take a broad view:“A leader is someone who sets the direction and influences people to follow in that direction.”This program series establishes what some of the industry leaders do, to improve their organizations’ position through effective leadership. We will study the best practices from industry leaders whose techniques have proven to work in the local and global markets. Each practice will include a way in which any leader in the market can apply the practices learned to improve their own environment. In addition, case studies are delivered through videos with a hands-on activity and team case questions, to further provide an insight into how to make these practices work in your own environment.